Privacy Policy

1. Introduction

Welcome to Insure Bin ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our insurance policy management application.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, including:

• Phone number (for authentication)
• Insurance policy information (carrier, policy numbers, premiums, dates)
• Policy documents (PDFs, images)
• Contact information (name, email, company) when you reach out to us

Automatically Collected Information

When you access our service, we automatically collect certain information about your device, including:

• Browser type and version
• Device type and operating system
• IP address and general location data
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Authenticate your account using phone OTP verification
• Process and extract information from your insurance documents using AI
• Send you reminders about policy renewals and payment deadlines
• Improve and personalize your experience
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to enhance our service
• Comply with legal obligations and prevent fraud

4. Data Storage and Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using SSL/TLS
• Documents and policy information are stored securely using Supabase
• Access controls and row-level security policies protect your data
• Regular security audits and updates
• Secure authentication using one-time passwords

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Anthropic's Claude AI for document extraction and Supabase for data storage. These providers are contractually obligated to protect your information.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.